Refund & Return Policy
Refund & Return Policy
Customer satisfaction is important to us.
Returns
Customers may request a return only if:
- The product is damaged upon delivery.
- An incorrect product has been delivered.
- The product is expired or defective.
Return Request
Return requests must be made within 24 hours of receiving the order by contacting our customer support team.
Refunds
Approved refunds will be processed using the original payment method within 7–14 business days, depending on the payment provider.
Non-Returnable Products
For hygiene and food safety reasons, opened, used, or improperly stored food products cannot be returned unless they are damaged or supplied incorrectly.
Contact
Email:
info@ceekeytrading.com
Phone:
+971 50 977 6565
